General Support

Pebble Beach Apps is committed to provide the best customer care. With this in mind, we have made it easier than ever for you to get answers to your questions. If you can not find your answers in our FAQ or tutorial pages, you may send us an email. We currently offer email support in English only at this time.


Frequently Asked Questions

Which payment methods are accepted? Is the transaction safe?
Currently we can only accept PayPal.

All of our Online Ordering is handled by PayPal, a trusted online payment service used by millions of users worldwide.
How long does it take to receive my purchase?
You should receive your download information within 1 hour of your purchase.
How can I retrieve my lost purchase information?
Your purchase information is available at any time by logging into the Licensed Users Area. If you are unable to login, please contact
Will I receive a copy of the software and registration information by postal mail?
No, we deliver all of our orders electronically. The ability to burn a backup copy of our products is relatively easy, but if you are still in need of a physical copy of our products then please contact
Are updates free?
Licensed users will received free updates for 1 year from the date of purchase. After 1 year, Licensed Users will receive a discount on the current purchase price. To receive your discount, login to the Licensed Users Area and click the "Purchase Latest Version" button.
How much will I pay in taxes?
What is your refund policy?
We do not offer refunds since we can not revoke registration information once it is sent. However, we will gladly help you to overcome any issue. Furthermore, we do offer Evaluation Editions of our software that potential customers should try before purchasing.
What is your privacy policy?
The protection of your privacy is as important to us as it is to you. Therefore,
  • Pebble Beach Apps will never share or sell your personal information to a third party, unless it is necessary in order to provide a purchased product.
  • Pebble Beach Apps does not store your credit card information anywhere on it's web server.
  • Pebble Beach Apps must keep specific order information to provide you with future service, such as re-sending lost registration information. Dreamscape Software takes reasonable precautions to ensure the protection of stored personal information.
  • Pebble Beach Apps will email you occasionally to let you know about major events. However, if you wish to be removed from the mailing list, contact us.

Licensed Users

To access your License Information and download JPEGCompress, please login to the Licensed Users Area.


JPEGCompress Documentation

The complete documentation for JPEGCompress is now available to view online at any time.

View the Documentation.


Mailing Address

Pebble Beach Apps
Pebble Beach View
PA34 4XD